Professional Services managers may be reached for escalation by region and urgency. In case of critical technical assistance, please visit the Check Point Support Center or call +1-972-444-6600. Please have your support contract information ready for quicker assistance.
Escalation Path | 1st Level | 2nd Level | 3rd Level | 4th Level |
---|---|---|---|---|
LATAM | Delivery Manager icazanas@checkpoint.com +52 1 55 4377 8334 |
Dan Wasiak Head of Professional Services Delivery, AMERICAS dwasiak@checkpoint.com +1 702-219-7973 |
Head of Global Delivery eyalsac@checkpoint.com +972-50-308-8964 |
VP Infinity Global Services eitanlu@checkpoint.com +972-52-484-4458 |
South US, West US and Canada |
Area Manager jpassmor@checkpoint.com +1 972-489-5153 |
|||
Central US | Area Manager dmattox@checkpoint.com +1 214-536-5815 |
|||
East US and Mid-Atlantic | Area Manager cbanta@checkpoint.com +1 513-807-5455 |
|||
Global Accounts and GSI | Area Manager lbarnett@checkpoint.com +1 404-725-4858 |
|||
Public Sector and Telco | Area Manager ddarr@checkpoint.com +1 972-816-4539 |
Escalation Path | 1st Level | 2nd Level | 3rd Level | 4th Level |
---|---|---|---|---|
Central Europe (Austria, Germany, Switzerland) |
Delivery Manager michaelwe@checkpoint.com +49-151-44016540 |
Miguel Suarez Head of Professional Services delivery, EMEA msuarez@checkpoint.com +34-638-713520 |
Head of Global Delivery eyalsac@checkpoint.com +972-50-308-8964 |
VP Infinity Global Services eitanlu@checkpoint.com +972-52-484-4458 |
UK, Ireland, Northern Europe |
Area Manager dliasedis@checkpoint.com +44-787-9678999 |
|||
France, Russia and Eastern Europe |
Area Manager ylhotellier@checkpoint.com +33-688-358301 |
|||
Southern Europe (Italy, Spain, Portugal) |
Delivery Manager eduardoa@checkpoint.com +34-676-146719 |
|||
Middle East, Africa, Israel | Regional Manager irah@checkpoint.com +972-523-216-022 |
|||
India | Parthapratim Sahoo Area Manager psahoo@checkpoint.com +91-974-226-4969 |
Head of Professional Services, APAC rwoodland@checkpoint.com +61-412-200377 |
||
Asia | Service Delivery Manager martynl@checkpoint.com +65-918-76885 |
|||
ANZ | Area Manager brettg@checkpoint.com +61-421-999666 |