Infinity Global Services

Managed Workstation and Helpdesk

Our Managed Service teams specialize in helping you manage your end user systems across desktops, laptops, tablets, and mobile devices. Through our proactive management we work with you to ensure your users are patched with the latest updates, while resolving end user issues before they impact your organization.

Our global managed services scope includes workstation patch management, MDM and Endpoint management configurations combined with help desk services for Check Point products and Microsoft based Applications.

Benefits

• Proactive System Optimization: Continuous monitoring and management of desktops, laptops, tablets, and mobile devices to identify and resolve issues before they impact operations. Guaranteed system optimization through proactive measures, ensuring peak performance.
• Cutting-Edge Security Assurance: Up-to-date software and security patches to safeguard against evolving cyber threats. Certified IT engineers dedicated to fortifying your systems and providing a secure environment for your business operations.
• Ongoing Monitoring and Maintenance: Continuous support beyond implementation, with monitoring and maintenance services to uphold peak efficiency. Swift identification and resolution of potential issues, minimizing downtime and disruptions to your business operations.
• Dedicated Troubleshooting Services: Skilled helpdesk engineers equipped to troubleshoot and resolve issues promptly. Minimize disruptions with efficient troubleshooting, allowing you to focus on core business activities.

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Delivery

Upon onboarding, our managed services team collaborates closely with your internal teams to understand your unique requirements and seamlessly integrate our solutions into your existing infrastructure. Our weekly engagement ensures ongoing support, with our experts providing real-time updates on system performance, security status, and any potential enhancements. This proactive collaboration allows us to address emerging needs promptly and fine-tune our services to align with evolving business goals. Our teams not only address immediate concerns but also provide insightful recommendations for future enhancements, ensuring your IT infrastructure remains cutting-edge and adaptable to the ever-changing technological landscape.

Infinity Global Services

Check Point Infinity Global Services provides end-to-end security services that enables you to grow your team’s expertise, design best practices and prevent threats in real time. Wherever you are in your cybersecurity journey, we start there. Our elite experts will work together with your team to take your organization to the next level of protection and build your cyber resilience plan.