Check Point SASE Technical Account Management Ensuring the Success of Check Point SASE Deployments

Overview

Service Descriptions:

Check Point SASE Technical Account Managers serve as customer technical advisors, providing guidance and

recommendations to ensure successful implementation, onboarding, and adoption that maximizes the utilization of our

product. A dedicated Technical Account Manager is assigned to lead, guide, and manage technical objectives during all

project phases including, but not limited to, installation, configuration, integration, and onboarding across all relevant

departments within the agreed timeline. All activities shall be in full alignment with the customer requirements and goals

while providing an excellent customer experience.

Overall timing will vary according to customer requirements.

Locations covered: North America, EMEA, APAC, LATAM

Languages: English, Spanish

Onboarding Assistance Service:

A Check Point Technical Account Manager (TAM)

will be assigned to work closely with the customer

to ensure a successful deployment.

The complimentary service is included with Check

Point SASE Premium and Complete packages with

at least 250 users.

The service is available during the first 3 months

following the purchase.

Activities include:

Technical assessment and design

Solution review, adjustment, and optimization

Deployment and implementation

Acceptance testing

Go-live and initial rollout

Supporting the full deployment and user

onboarding

Ongoing Assistance Service:

A Check Point Technical Account Manager (TAM)

will be assigned to work closely with the customer

assisting with ongoing service operations.

The complimentary service is included with Check

Point SASE Premium and Complete packages with

at least 250 users.

The Service provides 40 hours per year of expert TAM

assistance from Check Point. Additional assistance

may be purchased separately as required.

Activities include:

Proactive Maintenance Approach - Identify risks,

constraints, and mitigations

Assess ongoing performance, impact, and

alignment with business objectives

Solution Engineering – Review, adjust, and optimize

the solution per customer’s needs

Enhance usability

Primary escalation of issues

Check Point Softre echnologies t All rights resere

Service Descriptions:

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Check Point SASE Technical Account Management Ensuring the Success of Check Point SASE Deployments

Onboarding Assistance Service:

. Activities include

A Check Point Technical Account Manager (TAM)

will be assigned to work closely with the customer

to ensure a successful deployment.

The complimentary service is included with Check

Point SASE Premium and Complete packages with

The service is available during the first 3 month

s following the purchase

: Technical assessment and desig

n Solution review, adjustment, and optimizatio

n Deployment and implementatio

n Acceptance testin

g Go-live and initial rollou

t Supporting the full deployment and use

r onboarding

at least 250 users.

Ongoing Assistance Service:

Activities include:

at least 250 users.

A Check Point Technical Account Manager (TAM)

will be assigned to work closely with the customer

assisting with ongoing service operations.

The complimentary service is included with Check

Point SASE Premium and Complete packages with

Proactive Maintenance Approach - Identify risks,

constraints, and mitigations

Assess ongoing performance, impact, and

alignment with business objectives

Solution Engineering - Review, adjust, and optimize

the solution per customer's needs

Enhance usability

Primary escalation of issues

The Service provides 40 hours per year of expert TAM

assistance from Check Point. Additional assistance

may be purchased separately as required.

Overview

Check Point SASE Technical Account Managers serve as customer technical advisors, providing guidance and

recommendations to ensure successful implementation, onboarding, and adoption that maximizes the utilization of our

product. A dedicated Technical Account Manager is assigned to lead, guide, and manage technical objectives during all

project phases including, but not limited to, installation, configuration, integration, and onboarding across all relevant

departments within the agreed timeline. All activities shall be in full alignment with the customer requirements and goals

while providing an excellent customer experience.

Overall timing will vary according to customer requirements.

Locations covered: North America, EMEA, APAC, LATAM

Languages: English, Spanish